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Carolann Phalen Headshot

Carolann Phalen

VP Business Process Improvement

Carolann Phalen’s career began 23 years ago in business in New Jersey.  Carolann earned her BS in Business Management and Marketing while working for fortune 500 companies.  She earned The Complete Project Manager w/Microsoft Project 2010, Rutgers University.  Holds her Project Management Professional (PMP) certification and is a member of  She brings 8 years of IT Project Management experience and more than fifteen years in managerial positions to The Hillis Group where her main focus is business process improvement.